Support

How can we help?

Get help with gameplay, progress, sound, haptics, or Game Center. Email hello@remnantsecurity.com.

Common questions

Restore progress

Progress is stored on your device. Reinstalling the app or erasing the device can remove local progress.

Game Center

Open Achievements and choose Sign In to Game Center. You can manage your Game Center account in iPhone Settings.

Sound and haptics

Open Settings from the main menu to adjust sound effects, music, haptics, and visual quality.

Report a problem

Include your iPhone model, iOS version, level number, and what happened. Screenshots are helpful. Email hello@remnantsecurity.com.

Legacy support page (optional): itrimble.github.io/plumber-puzzle-support. Primary host is this site.